Abstract:

As student and trainee mobility expands across Europe, learners encounter linguistic barriers, unfamiliar institutional and workplace cultures, and complex administrative processes. This presentation examines how ethically governed generative AI can address these challenges by offering scalable, personalised, and multilingual support for diverse learner groups—ranging from university students to apprentices and international trainees entering European companies.

The talk introduces the concept of AI-driven, gamified onboarding assistants that combine multilingual dialogue, adaptive learning pathways, and interactive microgames to guide learners before, during, and after their mobility experience. Drawing on recent implementations in educational and professional contexts, including gamified onboarding platforms for international trainees, the presentation shows how features such as personalised content generation, Retrieval-Augmented Generation (RAG), and real-time chatbot support can reduce stress, increase motivation, and foster cultural adaptation. These systems help learners navigate institutional expectations, workplace routines, and everyday challenges while supporting varying levels of digital literacy and language proficiency.

Ethical and human-centred design principles form the foundation of this approach. In alignment with the EU AI Act, the Digital Education Action Plan (DEAP), and UNESCO’s AI ethics guidelines, the session highlights practical strategies for transparency, non-discrimination, explainability, data minimisation, and human oversight. Case insights from pilot deployments across multiple European countries illustrate how AI-supported onboarding can be integrated into higher education, vocational training, and company-based learning environments.

The presentation ultimately argues that learner-centred GenAI offers a promising pathway to modernising mobility support, strengthening inclusion, and building more coherent cross-border learning ecosystems. Participants will gain practical insights into how AI-enhanced onboarding can be designed, implemented, and scaled to benefit students, trainees, and institutions across Europe.

Keywords:

Generative AI, learner-centred design, ethical AI, gamified onboarding, multilingual support, student mobility, trainee mobility, cross-border learning, personalised guidance, inclusion.