Abstract:

The problem of students' satisfaction with the education received is one of the central problems both for the students and for the educational institution. The social well-being of students at each university and college, as well as their achievement of academic success, largely depends on its solution.

The object of the study is students of institutions of secondary vocational education (colleges) and higher education (universities) in the Sverdlovsk region.

The purpose of the article is to identify and analyze the assessment of students' satisfaction with the educational process and their participation in it.

The empirical basis of the article is presented by the results of a study conducted by a research group of the Ural Federal University under the leadership of the author in January-February 2021. A mass online survey covered students of colleges and universities in the Sverdlovsk region. The sample size was 2302 people, the sampling error did not exceed 2%. For the general characteristics of students, we used statistical data on students of colleges and universities in Russia and the region under consideration, as well as the results of a secondary analysis of research data close to the topic of the article.

Results:
1. The study showed that students' satisfaction with their education is considered in two aspects. Let's call them internal (subjective) and external (objective). The first of them concerns the satisfaction of students with their participation in the educational process and includes: their attitude to learning; motivation to receive education; the volume and quality of knowledge, skills and abilities obtained during training; the ability to apply the knowledge gained in practice; satisfaction with their achievements in learning.
The second aspect concerns the work of the educational organization and includes satisfaction with: the organization of the educational process; the conformity of the acquired knowledge and skills to the ideas of the future profession; the level of requirements of the university (college) to study and its results; the readiness of the organization to respond to the needs of students; relations with students, teachers and management personnel.
2. In the process of the study, a hypothesis was put forward that both aspects of student satisfaction with the education received are closely related to the achievement of success in education. The assumption was that for one part of the students, the priority is the internal (subjective) aspect of satisfaction and its «core» is educational motivation. For another part of the students, the external aspect is important, in which there is no pronounced «core», and its role can be performed by any of the above-mentioned manifestations of satisfaction. The higher the level of students' satisfaction with their education, the more likely they are to achieve academic success.
3. The partial confirmation of the proposed hypothesis, obtained in the course of the study, allowed us to come to two main conclusions:
a) the need for its further verification;
b) the concentration of the efforts of the management staff of the educational institution on the problem of studying and maximizing the satisfaction of the educational needs and interests of students.

Keywords:

Satisfaction with the education received, students of Russian colleges and universities, educational needs and interests of students, academic success of students.