Abstract:

This paper presents a module called performance management, which has been designed to provide questionnaire-like results in the form of a panel covering a set of aspects previously evaluated. Rather than the traditional approach of presenting results for each question as numbers, tables and graphs, the module proposed gathers the results based on different institutions, courses and macro aspects so that the weaknesses of each course are quickly identified. It is possible to navigate from a lower to higher granularity, which makes the observation of each detail much easier. The results presented in this article summarize the evaluation of technical courses financed by the Brazilian Ministry of Education taught online across Brazil. The results for courses, disciplines and educational centres are displayed in an intuitive and friendly panel. This performance management module will enable managers to visualise a set of indicators previously updated which will facilitate the perception of favourable situations; situations that require immediate attention and monitoring; and unfavourable situations that require immediate action.

Keywords:

Education, Quality, Evaluation, Experiences.