Abstract:

Digital transformations have become indispensable in education and public administration as well as in business and industry, especially after the coronavirus pandemic. But what exactly is a digital transformation? How can such a transformation be carried out systematically? What are the most critical success factors in such transformation projects?

In this article, a new success model for digital transformations has been developed. Over the past few years, this success model has been proven to be pragmatic and promising in both education and industry and has already been widely used in research and practice.

The success model consists of critical success factors that have been summarized in four areas: Digital Strategy, Digital Mindset, Digital Organization and Digital Management. In each of these four areas, individual critical success factors have been described with scientific discussions and application examples. The success model can therefore also serve as a guide for the successful implementation of a digital transformation project.

Keywords:

Education, Digital Transformation, Success Model, Digital Strategy, Digital Mindset, Digital Organization, Digital Management.