A STUDY OF BARRIERS TO ONLINE LEARNING IN DISTANCE EDUCATION IN CHINA

China’s Modern Distance Education was started in the end of 1990s, with government leading and universities-enterprises participating in, to widen access to higher education. Modern Distance Education advanced the Mass Higher Education, but the quality of higher education (especially, the distance higher education) has become the focus of the whole society's attention.

Distance education in China involves online learning, to various degrees. However, the effectiveness of online courses depends on learners accessing them and using the resources provided. Does this happen? How well do learners manage their online learning? What barriers do they encounter? This paper examines these questions through a study of adult distance learners based on analysis of a survey of 2931 learners and in-depth interviews with 21 learners and distance education experts in several locations.

I find that:
(1) The barriers to online learning faced by the sample learners are of seven types: communication and interaction; teaching and courses; learning resources; learning support services; external support and economic burdens; computer and network operation skills; and conditions for accessing the Internet.
(2) Among the seven types of barrier, the communication and interaction barrier is not only acting as the most important one faced by these learners, but also exists as a markedly independent one.
(3) Improvements in communication and interaction are the most effective in overcoming the other barriers and also contribute to increasing the learners’ learning efficiency. This lead to the perception that working on communication and interaction is very likely to be the best starting point for tackling barriers to online learning.

According to these findings, I argue that we should always pay attention to making communication and interaction occur effectively for online learners in the learning process. We should consider the matter of interaction not only in the delivery process of teaching and tutoring as well as in learning activities, but also in the production of teaching materials and in the provision of learning materials, as well as in the building of learning environments. In a word, it is necessary to put the whole matter of interaction at the core of the instructional system design for online learning.