Abstract:

Nowadays, monitoring and evaluating quality of learning at university is very important. Low quality of learning at university can cause various problems (decrease the number of students, lower level of student´s satisfaction, etc.). Universities in the Czech Republic evaluates the quality of education through paper or online questionnaires with different number of questions and monitored areas. This paper deals with a proposal of a novel approach for evaluating quality of learning using fuzzy expert system. Proposed approach for evaluating quality of learning uses questionnaires created in cooperation with educational consultant at university. The questionnaires are divided into several parts based on the monitored areas. Proposed approach also uses special fuzzy expert system for evaluating quality of learning with knowledge bases for each monitored area. Another part of approach is visualization of evaluated areas for teacher and manager.

Keywords:

Quality of learning, expert system, fuzzy expert system, fuzzy logic, questionnaire, teacher, evaluation, university.