Abstract:

IoT (Internet of Things) has been a technological option as well as design thinking has been an approach for developing solutions to complex problems in virtually all applications, from improving urban services (smart cities), rural productivity (agriculture and cattle raising), manufacturing performance (industry 4.0), health improvement and others, however, due to the fact that it is a vast set of technologies, techniques, systems and concepts that are still relatively recent, a specific framework for developing new solutions for this scenario has not yet been fully defined.

Numerous works have as starting point a systematic literature review that provides grounds for proposing hypotheses and empirical treatments that take place in the deepening of the work. In the case of very broad topics, such as the search for approaches, methodologies and tools for the development of IoT solutions, the relevance of such research becomes even greater, as the universe to be researched is very dispersed - there are papers in many journals and, due to the relatively short time of study and application of the theme, all sources can bring good contributions. In the literature review, in the case of this article, a semiautomated survey was made in four bases of journals: Elsevier, Emerald, Taylor and Francis and Wiley. For this, a research robot was built using Phyton language, which collected data from 1542 papers within the scope of the theme (IoT and design thinking) and fed a MSAcces database, which was later normalized and made it possible to apply refinement criteria, based on the relevance of the articles, frequent authors and frequent terms in the keywords.

21 articles were obtained in this way and were evaluated individually and a summary table of some of the most cited technologies was composed and which approaches, or methodologies or tools were used in proposals for improvements, solutions or even new products and services. An initial view of possibilities to be tested was built and can eventually integrate the composition of a framework that seeks to optimize new projects involving IoT.

Keywords:

IoT, systematic literature review, product and service development methodology, design thinking.