About this paper

Appears in:
Pages: 1029-1035
Publication year: 2016
ISBN: 978-84-608-8860-4
ISSN: 2340-1117
doi: 10.21125/edulearn.2016.1208

Conference name: 8th International Conference on Education and New Learning Technologies
Dates: 4-6 July, 2016
Location: Barcelona, Spain

UNDERSTANDING QUALITY PERCEPTIONS IN HIGHER EDUCATION: A SYSTEMATIC REVIEW OF QUALITY VARIABLES AND FACTORS FOR LEARNER CENTRIC CURRICULA DESIGN

E. Varouchas1, M. Lytras1, M.A. Sicilia2

1Deree - American College of Greece (GREECE)
2University of Alcala (SPAIN)
The provision of High Quality undergraduate and postgraduate programs worldwide requires a holistic, deep understanding of variables and factors that contribute to the value perceptions of students, faculty and administrators. In the rich literature related to Quality Assessment there is a critical gap in research works related to the convergence of students and administrators perceptions.

In our study we provide an in depth literature review analysis of variables related to quality in higher education and we present classification frameworks in four dimensions: Content, Communication, Learning Dimension, Development and Technology.

This framework is used as input for an empirical research targeted to two different groups. First off, we investigate the perceptions of quality variables of faculty and administrators with the use of structured qualitative interviews. As a result a number of different priorities and perceptions are revealed and our methodological framework is revised.

Secondly, we run a questionnaire for students, in order to codify their perceptions of quality. In this way we develop a 3-tier framework that provides a context for further investigation. In our research work the concept of Quality in Higher Education is promoted as a multidimensional phenomenon with several informing factors.

In the last section of our research paper we present also a first draft of a framework with guidelines for the design of MIS/IT curricula based on the finding of our empirical research related to quality.
@InProceedings{VAROUCHAS2016UND,
author = {Varouchas, E. and Lytras, M. and Sicilia, M.A.},
title = {UNDERSTANDING QUALITY PERCEPTIONS IN HIGHER EDUCATION: A SYSTEMATIC REVIEW OF QUALITY VARIABLES AND FACTORS FOR LEARNER CENTRIC CURRICULA DESIGN},
series = {8th International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN16 Proceedings},
isbn = {978-84-608-8860-4},
issn = {2340-1117},
doi = {10.21125/edulearn.2016.1208},
url = {http://dx.doi.org/10.21125/edulearn.2016.1208},
publisher = {IATED},
location = {Barcelona, Spain},
month = {4-6 July, 2016},
year = {2016},
pages = {1029-1035}}
TY - CONF
AU - E. Varouchas AU - M. Lytras AU - M.A. Sicilia
TI - UNDERSTANDING QUALITY PERCEPTIONS IN HIGHER EDUCATION: A SYSTEMATIC REVIEW OF QUALITY VARIABLES AND FACTORS FOR LEARNER CENTRIC CURRICULA DESIGN
SN - 978-84-608-8860-4/2340-1117
DO - 10.21125/edulearn.2016.1208
PY - 2016
Y1 - 4-6 July, 2016
CI - Barcelona, Spain
JO - 8th International Conference on Education and New Learning Technologies
JA - EDULEARN16 Proceedings
SP - 1029
EP - 1035
ER -
E. Varouchas, M. Lytras, M.A. Sicilia (2016) UNDERSTANDING QUALITY PERCEPTIONS IN HIGHER EDUCATION: A SYSTEMATIC REVIEW OF QUALITY VARIABLES AND FACTORS FOR LEARNER CENTRIC CURRICULA DESIGN, EDULEARN16 Proceedings, pp. 1029-1035.
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