About this paper

Appears in:
Pages: 4171-4180
Publication year: 2016
ISBN: 978-84-608-5617-7
ISSN: 2340-1079
doi: 10.21125/inted.2016.2026

Conference name: 10th International Technology, Education and Development Conference
Dates: 7-9 March, 2016
Location: Valencia, Spain

THE IMPLEMENTATION OF QIT MODEL FOR COMMUNITY SERVICES

S. Uamcharoen1, C. Homat1, T. Uttranadhi2

1Phetchaburi Rajabhat University (THAILAND)
2Real Estate Information Center (THAILAND)
The research presents an implementation of quality information technology (QIT) model for community services for Faculty of Information Technology, Phetchaburi Rajabhat University, Thailand.

The QIT model applied the principles of QIT and DMAIC quality methodology. The software developed consists of five modules: knowledge identification, knowledge creation and acquisition, knowledge organization, knowledge codification and refinement, and knowledge sharing module.

The result of acceptance test of software by the stakeholder responsible for the community service at the Faculty of Information Technology showed the success of an implementation of this model which the university will use the software for the community service in Phetchaburi province. Furthermore its usage can be extended beyond the scope of one province into nationwide. An innovation of this model that make it different from the other related model was in term of a built-in quality design of all steps-in knowledge management cycle that reflect the quality of service to be delivered.
@InProceedings{UAMCHAROEN2016IMP,
author = {Uamcharoen, S. and Homat, C. and Uttranadhi, T.},
title = {THE IMPLEMENTATION OF QIT MODEL FOR COMMUNITY SERVICES},
series = {10th International Technology, Education and Development Conference},
booktitle = {INTED2016 Proceedings},
isbn = {978-84-608-5617-7},
issn = {2340-1079},
doi = {10.21125/inted.2016.2026},
url = {http://dx.doi.org/10.21125/inted.2016.2026},
publisher = {IATED},
location = {Valencia, Spain},
month = {7-9 March, 2016},
year = {2016},
pages = {4171-4180}}
TY - CONF
AU - S. Uamcharoen AU - C. Homat AU - T. Uttranadhi
TI - THE IMPLEMENTATION OF QIT MODEL FOR COMMUNITY SERVICES
SN - 978-84-608-5617-7/2340-1079
DO - 10.21125/inted.2016.2026
PY - 2016
Y1 - 7-9 March, 2016
CI - Valencia, Spain
JO - 10th International Technology, Education and Development Conference
JA - INTED2016 Proceedings
SP - 4171
EP - 4180
ER -
S. Uamcharoen, C. Homat, T. Uttranadhi (2016) THE IMPLEMENTATION OF QIT MODEL FOR COMMUNITY SERVICES, INTED2016 Proceedings, pp. 4171-4180.
User:
Pass: