Abstract:

The COVID-19 pandemic has significantly changed the landscape of higher education globally, with a pronounced impact on university students in Arab countries. This study investigates the impact of the pandemic on university students' learning experiences, focusing on the transition to online learning modalities. Through a comprehensive survey distributed across various social media platforms, the research collected data from 247 participants, revealing insights into the quality of education, learning modalities’ styles, personal preferences towards online learning, and academic and emotional support received. Moreover, the survey examined students' learning modes, and electronic devices and communication tools used. The findings indicate a mixed response to the shift towards online learning. While a hybrid mode of online learning was preferred by the majority, challenges such as technological barriers, lack of structured guidance, and difficulties in time management were prevalent. A significant portion of students reported insufficient quality of education, necessitating the use of additional resources. The study also highlights a gap in academic or emotional support received from instructors and institutions, with many students feeling unsupported during this transition. Despite these challenges, some students noted improvements in their academic performance and appreciated the flexibility offered by online learning. Nevertheless, the social aspect of learning emerged as a critical concern, with a majority of students missing the interaction and collaboration with peers. The preparedness of instructors for online teaching was questioned by a large number of respondents, reflecting a need for enhanced training and resources for educators. Despite the potential benefits of online learning, only a minority of students expressed a preference for it over traditional classroom settings. This study contributes to the growing body of literature on the impact of COVID-19 on higher education in the Arab world, providing insights into the challenges and opportunities presented by the pandemic. It highlights the need for improved technological infrastructure, pedagogical strategies, and support systems to enhance the online learning experience for students in Arab countries. As the higher education sector continues to navigate the post-pandemic world, these findings offer guidance for policymakers and educational institutions to better meet the needs of students and ensure the continuity and quality of education in times of crisis.

Keywords:

COVID-19, Arab Countries, Higher Education, Online learning, University Students, Learning Experience.