About this paper

Appears in:
Pages: 2860-2867
Publication year: 2016
ISBN: 978-84-608-5617-7
ISSN: 2340-1079
doi: 10.21125/inted.2016.1636

Conference name: 10th International Technology, Education and Development Conference
Dates: 7-9 March, 2016
Location: Valencia, Spain

ISO 9001 IN EDUCATIONAL ORGANIZATIONS: INTERNATIONAL IMPLEMENTATION EXPERIENCES

J. Torres, S. Contreras, P. Palominos, L. Lippi

Universidad de Santiago de Chile (CHILE)
In the context of a new Educational Reform in Chile, one of the issues gaining the most relevance is regarding Quality concerns: what it means in the educational context; how to move forward in its pursuit and how to secure it.

Based on the above, this article intends to contribute to the debate, from the review of international experiences in implementing ISO 9001 in educational organizations.

ISO 9001 is a continuously expanding Quality Assurance System, which is involved in an organization’s processes, contributing through in its order, cleanliness and standardization.

From the world of business and labor, this standard has crossed its original borders of origin, by its implementation in several types of organizations of various kinds, including those that focus their activities on teaching and learning processes.

Finally, the article proposes a discussion on the relevance of implementing ISO 9001 in vocational high schools in Chile.
@InProceedings{TORRES2016ISO,
author = {Torres, J. and Contreras, S. and Palominos, P. and Lippi, L.},
title = {ISO 9001 IN EDUCATIONAL ORGANIZATIONS: INTERNATIONAL IMPLEMENTATION EXPERIENCES},
series = {10th International Technology, Education and Development Conference},
booktitle = {INTED2016 Proceedings},
isbn = {978-84-608-5617-7},
issn = {2340-1079},
doi = {10.21125/inted.2016.1636},
url = {http://dx.doi.org/10.21125/inted.2016.1636},
publisher = {IATED},
location = {Valencia, Spain},
month = {7-9 March, 2016},
year = {2016},
pages = {2860-2867}}
TY - CONF
AU - J. Torres AU - S. Contreras AU - P. Palominos AU - L. Lippi
TI - ISO 9001 IN EDUCATIONAL ORGANIZATIONS: INTERNATIONAL IMPLEMENTATION EXPERIENCES
SN - 978-84-608-5617-7/2340-1079
DO - 10.21125/inted.2016.1636
PY - 2016
Y1 - 7-9 March, 2016
CI - Valencia, Spain
JO - 10th International Technology, Education and Development Conference
JA - INTED2016 Proceedings
SP - 2860
EP - 2867
ER -
J. Torres, S. Contreras, P. Palominos, L. Lippi (2016) ISO 9001 IN EDUCATIONAL ORGANIZATIONS: INTERNATIONAL IMPLEMENTATION EXPERIENCES, INTED2016 Proceedings, pp. 2860-2867.
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