Abstract:

The study aimed to develop a suitable electronic learning framework for Benguet State University (BSU), Philippines to enhance its delivery of instruction. Specifically, the study was able to 1.) determine the status of BSU’s ICT readiness towards e-learning in terms of existing ICT infrastructure in its delivery of the existing Course Management System (CMS), Management Information Services Office (MIS) organizational structure and staff’s ICT and e-learning skills, Faculty ICT profile and CMS tools and features, 2.) determine the capability maturity level of the BSU e-learning system and 3.) create a suitable framework which can support the BSU e-learning.

The study included 133 graduate and undergraduate faculty, MIS staff, and the Vice President for Academic Affairs. Inventory of ICT infrastructure, interviews, and questionnaires were the methods employed.

Findings showed that the status of BSU’s ICT readiness towards e-learning is generally sufficient in ICT infrastructure, MIS Office staff were of moderate e-learning experiences, faculty were capable in ICT usage, but CMS features and tools were unsatisfactory. On the other hand, the e-learning capability maturity level was adequate because there were no evidences of practices occurring in institutional context towards e-learning. Based from the comparison of the results to the e-learning Maturity Model, the elements of the BSU e-learning framework include a sustainable ICT infrastructure, necessary CMS tools and features, defined E-learning policies and guidelines, defined E-learning strategic plan, actors of the e-learning framework, defined institutional strategic plan which governs the whole e-learning strategy, continuous improvement using the eMM process dimensions, and the governing vision and mission of the university.

Keywords:

e-learning framework, e-learning capability maturity, CMS, ICT readiness towards e-learning.