About this paper

Appears in:
Pages: 3796-3802
Publication year: 2011
ISBN: 978-84-614-7423-3
ISSN: 2340-1079

Conference name: 5th International Technology, Education and Development Conference
Dates: 7-9 March, 2011
Location: Valencia, Spain

USER BEHAVIOUR IN A VIRTUAL LEARNING MANAGEMENT SYSTEM, AND THE LESSONS TO BE LEARNT

J. Tay

National University of Singapore (SINGAPORE)
With increased focus on end user experience, it is extremely important to understand their usage behavior and tune our systems to enhance their experience. Capturing usage information not only helps us understand their behavior, it benefits other areas as well such as audits, investigation and capacity sizing.

In 2009, NUS built a user behaviour monitoring module into its own home grown Virtual Learning Management System (LMS), which allowed us to track the user's movement within the LMS and understand their usage pattern.

The results gathered busted a fair number of assumptions which we had over students' behaviour and when we shared this information with other Institutes of Higher Learning, they were surprised as well.

The paper will showcase the expected as well as unexpected findings from this behaviour module as well as how we adapted our LMS to be more student centric.
@InProceedings{TAY2011USE,
author = {Tay, J.},
title = {USER BEHAVIOUR IN A VIRTUAL LEARNING MANAGEMENT SYSTEM, AND THE LESSONS TO BE LEARNT},
series = {5th International Technology, Education and Development Conference},
booktitle = {INTED2011 Proceedings},
isbn = {978-84-614-7423-3},
issn = {2340-1079},
publisher = {IATED},
location = {Valencia, Spain},
month = {7-9 March, 2011},
year = {2011},
pages = {3796-3802}}
TY - CONF
AU - J. Tay
TI - USER BEHAVIOUR IN A VIRTUAL LEARNING MANAGEMENT SYSTEM, AND THE LESSONS TO BE LEARNT
SN - 978-84-614-7423-3/2340-1079
PY - 2011
Y1 - 7-9 March, 2011
CI - Valencia, Spain
JO - 5th International Technology, Education and Development Conference
JA - INTED2011 Proceedings
SP - 3796
EP - 3802
ER -
J. Tay (2011) USER BEHAVIOUR IN A VIRTUAL LEARNING MANAGEMENT SYSTEM, AND THE LESSONS TO BE LEARNT, INTED2011 Proceedings, pp. 3796-3802.
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