About this paper

Appears in:
Page: 10032 (abstract only)
Publication year: 2017
ISBN: 978-84-617-8491-2
ISSN: 2340-1079
doi: 10.21125/inted.2017.2404

Conference name: 11th International Technology, Education and Development Conference
Dates: 6-8 March, 2017
Location: Valencia, Spain

QUALITY MANAGEMENT SYSTEM AND PROBLEM-BASED LEARNING: A CASE OF EDUCATING QUALITY STANDARDIZATION IN A STATE-OWNED UNIVERSITY

C.A. Taib1, R. Restu2, A. Warokka3

1Universiti Utara Malaysia (Northern University of Malaysia) (MALAYSIA)
2Universitas Negeri Medan (State University of Medan) (INDONESIA)
3Universitas Negeri Jakarta (State University of Jakarta) (INDONESIA)
Teaching quality standardization becomes an essential component of higher education and the need of accreditation and quality recognition concomitantly. This study aims to address how a state-owned university, specifically assigned to provide management competencies, deals with educating quality standardization, particularly in Quality Management System (QMS) course. As a required course, the undergraduate students at School of Technology Management and Logistics (STML – Universiti Utara Malaysia) should take this course to be one of their primary competencies. Its main objective is to understand the significant aspects of Quality Management System (QMS), including the basic requirements of the QMS, issues relating to QMS and how to prepare QMS documents. The school applied Problem-based Learning (PBL) to enhance the teaching quality of the course. By implementing the class action research on 59 students who took the course in second semester 2014 and finished five assignments - Gantt charts, quality policy, quality manual, quality procedure, and working instruction, the result revealed an increased student performance. It indicated that students were very satisfied with the PBL teaching method. It highlights that PBL is more strength compares to weakness. In summary, PBL demonstrates as an effective method in the teaching-learning process for the QMS course.
@InProceedings{TAIB2017QUA,
author = {Taib, C.A. and Restu, R. and Warokka, A.},
title = {QUALITY MANAGEMENT SYSTEM AND PROBLEM-BASED LEARNING: A CASE OF EDUCATING QUALITY STANDARDIZATION IN A STATE-OWNED UNIVERSITY},
series = {11th International Technology, Education and Development Conference},
booktitle = {INTED2017 Proceedings},
isbn = {978-84-617-8491-2},
issn = {2340-1079},
doi = {10.21125/inted.2017.2404},
url = {http://dx.doi.org/10.21125/inted.2017.2404},
publisher = {IATED},
location = {Valencia, Spain},
month = {6-8 March, 2017},
year = {2017},
pages = {10032}}
TY - CONF
AU - C.A. Taib AU - R. Restu AU - A. Warokka
TI - QUALITY MANAGEMENT SYSTEM AND PROBLEM-BASED LEARNING: A CASE OF EDUCATING QUALITY STANDARDIZATION IN A STATE-OWNED UNIVERSITY
SN - 978-84-617-8491-2/2340-1079
DO - 10.21125/inted.2017.2404
PY - 2017
Y1 - 6-8 March, 2017
CI - Valencia, Spain
JO - 11th International Technology, Education and Development Conference
JA - INTED2017 Proceedings
SP - 10032
EP - 10032
ER -
C.A. Taib, R. Restu, A. Warokka (2017) QUALITY MANAGEMENT SYSTEM AND PROBLEM-BASED LEARNING: A CASE OF EDUCATING QUALITY STANDARDIZATION IN A STATE-OWNED UNIVERSITY, INTED2017 Proceedings, p. 10032.
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