Abstract:

The article presents the results of the research on the efficiency of the First Steps at Faculty of Informatics and Management (FSAF) project. Almost three hundred first year students in total participated in the research in the years 2012–2016. The aim of the survey was to prove that the FSAF project is useful and the students are satisfied with it. The methods of quantitative questionnaire survey and qualitative SWOT analysis were used here - it searches for and classifies strengths and weaknesses of the project in the internal environment and opportunities and threats for the project in the external environment. The results of empirical research showed that the course FSAF become the primary source of information in the last year. Students used primarily FSAF in solving problems, which correspond with the most visited sections of the course. Students preferred the course before the traditionally exploited resources of information. This fact can bring time and economic savings to the university, such as workload study department and printing of information brochures. The SWOT analysis from 2015/16 shows that the students are satisfied with the information provided in the course. They appreciate instructive articles complemented by multimedia content, up-to-date video records, pleasant graphic design and the search engine function. In the year 2015/16 was newly implemented Google analytics. The results will be used for the timely provision of information and a quick adaptation of students when entering to the university.

Keywords:

First Steps at FIM project, SWOT analysis, visit rate, students' problems, web tool, infrastructure, online portal, Google analytics.