Abstract:

Building quality has become one of a very popular subject in recent years due to conceptual changes in the industry. There are three main factors affecting the construction quality which are lack of management commitment, inconclusive interpretation of standard requirements and training policies. This paper aim to identify the Malaysian QLASSIC (Quality Assessment System in Construction) training effectiveness from the view of QLASSIC practitioners. A quantitative method has been adopted to this research which implemented the survey design using 5 Likert scale questionnaire as an instrument. A total of 45 QLASSIC practitioners involved in this study which comprised of QLASSIC lead trainers, qualified QLASSIC assessors and QLASSIC trainees. The data collected were analyzed using descriptive statistic analysis by the SPSS. The results are presented in the form of mean and percentage value. The result from the analysis identified that, the QLASSIC training increased the awareness level of QLASSIC practitioners to implement the QLASSIC assessment in their project. Also, training notes, delivery method and ability of trainer does influence the transferring knowledge process in QLASSIC assessment training. Furthermore, it is identified that the QLASSIC training help in improving the QLASSIC trainees knowledge, skills and confident level to assess the project quality. From the findings, it is suggested to conduct a further study in identifying the adequacy of QLASSIC training implementation in Malaysia.

Keywords:

QLASSIC, quality, training, assessment, building construction.