Abstract:

Job satisfaction and organisational behaviours are well researched topics that should be taken into account in HRM practise, as they can influence attitudes towards work and the organisation as well as relationships with colleagues, teamwork, learning, knowledge sharing and innovation. We are interested in whether the non-personal variables can be associated with some work attitudes of employees in teams. This paper aims to investigate the association between gender, age, education and length of employment of team members on the variables of Organisational Citizenship Behaviour (OCB-C) and Job Satisfaction (DMPS). Data collection took place between 1/2023 and 3/2023 with a questionnaire battery consisting of 298 items. Purposive sample of 135 respondents from 25 work teams in the Slovak Republic participated in the paper-pencil questionnaire survey (team size: M = 5.4, SD = 2.27, gender: 33 males (24.4%), 102 females (75.6%), age: M = 40.8, SD = 9.83). We used descriptive analysis, exploratory analysis and multilevel regression and correlation analysis to determine the relationship between the variables and the differentiation of their levels. Results indicated, that men scored -2.62 in OCB-C lower than women (95% CI [-7.29, 2.05]), The scoring in the Job Satisfaction Questionnaire (DMPS) by gender according to the average values shows that respondents scored very similarly (women about 2 points higher compared to men), estimate the difference: men scored -1.84 lower than women (95% CI [-5.41, 1.74]). Respondents with a lower highest educational attainment scored higher on average on OCB-C (by more than 6 points). The estimated difference in a multilevel regression analysis between the groups on the variable Organisational Citizenship Behaviour is 4.15 points (95% CI [-0.644, 8.95]) in favour of respondents with lower education. The relationship between the highest educational attainment and respondents' job satisfaction shows, that the gap estimate in a multilevel regression analysis indicates that respondents with lower educational attainment score -1.85 points lower (95% CI [-5.50, 1.80]) than the group with higher educational attainment. The correlation between age and the OCB-C scales is slightly positive (rp = 0.07 (95% CI [-0.10, 0.24]). The estimated correlation coefficient between respondents' age and scores on the DMPS, which measures job satisfaction, is around zero (rp = 0.02 (95% CI [-0.15, 0.18]). The length of employment in the company tends to correlate positively with respondents' OCB-C (rp = 0.23 (95% CI [-0.06, 0.38]). The length of employment in a organisation does not correlate with the DMPS. The estimated correlation coefficient is zero (rp = - 0.02 (95% CI [-0.19, 0.15]). We discuss the possible causes and limitations of the study and derive implications for practise. This research was funded by the Czech Ministry of Education, Youth and Sports for specific research (IGA_FF_2023_001) and is based on work from the COST Action LeverAge CA22120 supported by COST (European Cooperation in Science and Technology).

Keywords:

Job satisfaction, organisational citizenship behaviour, teamwork, team L&D.