About this paper

Appears in:
Pages: 1798-1807
Publication year: 2015
ISBN: 978-84-608-2657-6
ISSN: 2340-1095

Conference name: 8th International Conference of Education, Research and Innovation
Dates: 18-20 November, 2015
Location: Seville, Spain

INTEGRATING EFFECTIVE COMMUNICATION COMPETENCE IN HIGHER EDUCATION

R. Seiz Ortiz, T. Magal Royo, D. Perry, A. Gimeno Sanz

Universidad Politécnica de Valencia (SPAIN)
Communication is far more complex than simply exchanging information. It implies understanding the emotions and intentions behind the information. Effective communication refers to a) how a message is conveyed so that it is received and understood by someone in exactly the way that was intended and to b) how a person listens to gain the full meaning of what is being said and to make the other person feel heard and understood. More than just the words being used, effective communication combines a set of skills including nonverbal communication, engaged listening, managing stress, the ability to communicate assertively, and the capacity to recognize and understand one’s own emotions and those of the person being addressed. Acquiring effective communication skills in the learner’s native language is crucial in today’s competitive world but acquiring these skills in a foreign language no doubt strengthens our students’ professional options and scope, and provides them with a tool to better cope in today’s global world. This paper reports on an on-going project conducted at the School of Design Engineering in Valencia (Spain) geared towards improving students’ communication skills in English for Specific Purposes. The project was divided into 4 stages: designing tasks to help learners become aware of communication strategies; integrating these tasks into an online learning environment; designing a rubric to aid in assessing student communication skills; and, evaluating learners on the basis of this rubric. The authors will illustrate the tasks and the rubric.
@InProceedings{SEIZORTIZ2015INT,
author = {Seiz Ortiz, R. and Magal Royo, T. and Perry, D. and Gimeno Sanz, A.},
title = {INTEGRATING EFFECTIVE COMMUNICATION COMPETENCE IN HIGHER EDUCATION},
series = {8th International Conference of Education, Research and Innovation},
booktitle = {ICERI2015 Proceedings},
isbn = {978-84-608-2657-6},
issn = {2340-1095},
publisher = {IATED},
location = {Seville, Spain},
month = {18-20 November, 2015},
year = {2015},
pages = {1798-1807}}
TY - CONF
AU - R. Seiz Ortiz AU - T. Magal Royo AU - D. Perry AU - A. Gimeno Sanz
TI - INTEGRATING EFFECTIVE COMMUNICATION COMPETENCE IN HIGHER EDUCATION
SN - 978-84-608-2657-6/2340-1095
PY - 2015
Y1 - 18-20 November, 2015
CI - Seville, Spain
JO - 8th International Conference of Education, Research and Innovation
JA - ICERI2015 Proceedings
SP - 1798
EP - 1807
ER -
R. Seiz Ortiz, T. Magal Royo, D. Perry, A. Gimeno Sanz (2015) INTEGRATING EFFECTIVE COMMUNICATION COMPETENCE IN HIGHER EDUCATION, ICERI2015 Proceedings, pp. 1798-1807.
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