About this paper

Appears in:
Pages: 680-685
Publication year: 2011
ISBN: 978-84-615-3324-4
ISSN: 2340-1095

Conference name: 4th International Conference of Education, Research and Innovation
Dates: 14-16 November, 2011
Location: Madrid, Spain

A NEW CONCEPT IN COMBINING KNOWLEDGE MANAGEMENT AND BUSINESS INTELLIGENCE FOR ESTABLISHING A SELF-LEARNING ORGANIZATION

P.P. Schroffner, P. Haber, M. Mayr

Salzburg University of Applied Sciences (AUSTRIA)
The combination of knowledge management (KM) and business intelligence (BI) System allows the creation of a self-learning organizational management (SLM) concept.
The self-learning organization uses information from inside (BI), knowledge (KM) and outside (Benchmark) to optimize or reorganize processes. As an example the management and administrative systems can be used in different ways therefore it is a recommendation to know how to use them properly. SLM analyses the process and supports all other employee to use the systems in the right way and monitors them to optimize the procedure.
SLM can also be used analyzing dependences between departments e.g. production and purchasing and is able to propose changes for effectiveness.
The vision of the concept is that SLM is able to continuously improve all core factors of an organization so that a holistic view can be created.
The aim of the paper is to develop a conceptual IT System as well as organizational concept with the focus on organizational development by on the job training of the employees, monitoring and certifying their knowledge. SLM should be able to create reasonable data, advices and is a toolset for the self-directed decision management (Which employee does it best? What experience are necessary for the next step of organizational development? Which training or knowledge is needed?). In fact the system itself should use information to bootstrap organizational learning in different steps of organizational levels, by knowing the current level and the overall goal(s) of the organization.
Another important point which has to be considered is the ethical and legal aspects by using such highly sensitive personal data.
@InProceedings{SCHROFFNER2011ANE,
author = {Schroffner, P.P. and Haber, P. and Mayr, M.},
title = {A NEW CONCEPT IN COMBINING KNOWLEDGE MANAGEMENT AND BUSINESS INTELLIGENCE FOR ESTABLISHING A SELF-LEARNING ORGANIZATION},
series = {4th International Conference of Education, Research and Innovation},
booktitle = {ICERI2011 Proceedings},
isbn = {978-84-615-3324-4},
issn = {2340-1095},
publisher = {IATED},
location = {Madrid, Spain},
month = {14-16 November, 2011},
year = {2011},
pages = {680-685}}
TY - CONF
AU - P.P. Schroffner AU - P. Haber AU - M. Mayr
TI - A NEW CONCEPT IN COMBINING KNOWLEDGE MANAGEMENT AND BUSINESS INTELLIGENCE FOR ESTABLISHING A SELF-LEARNING ORGANIZATION
SN - 978-84-615-3324-4/2340-1095
PY - 2011
Y1 - 14-16 November, 2011
CI - Madrid, Spain
JO - 4th International Conference of Education, Research and Innovation
JA - ICERI2011 Proceedings
SP - 680
EP - 685
ER -
P.P. Schroffner, P. Haber, M. Mayr (2011) A NEW CONCEPT IN COMBINING KNOWLEDGE MANAGEMENT AND BUSINESS INTELLIGENCE FOR ESTABLISHING A SELF-LEARNING ORGANIZATION, ICERI2011 Proceedings, pp. 680-685.
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