Abstract:

Chat rooms are frequently used for communication, exchange of information or discussions. Thus it is obvious to employ this popular communication room in tuition as well. Between the winter term 2009/2010 and the summer term 2012, 13 chat teaching sessions were conducted as part of the Bachelor’s and Master’s course in Communication on Technology and the Magister degree program in Applied Linguistics at Chemnitz University of Technology, Germany. Positive and negative impressions and evaluations from the students’ perspective were gathered by means of a questionnaire. This includes open questions which were answered in the form of texts written by the students themselves. Moreover the tutors’ view is presented. The results are described as frame structures. Finally, basic results are briefly summarized. Furthermore, tendencies and technical improvements, particularly in terms of communication design, are shown and discussed.

Keywords:

Chat, evaluation of chat classes, e-learning, communication via technology, communication on technology.