Abstract:

Providing feedback to online students in remote courses can feel overwhelming for subject-matter experts not trained in writing pedagogy. This presentation will share the PAUSE framework (praise, applicable, understandable, specific, and encouraging) of providing feedback within a capacity building lens that includes pedagogy, andragogy, heutagogy, and transactional distance. By using these two frameworks as a way to understand how our feedback can continue students' learning, we can begin to build bridges across skills gaps and build capacity in both students and faculty for how to give and receive feedback in a productive manner.

By including PAUSE with a capacity building triangle of pedagogy, andragogy, heutagogy, and transactional distance, subject matter experts can guide their students in discipline-specific writing needs. Including the backgrounds of online students in feedback can also create a personal learning environment within a pedagogy of care that can generate support through the transactional distance of online higher education.

Through this presentation, attendees will learn:
1. the PAUSE framework for providing feedback,
2. a capacity building framework to bridge transactional distance, and
3. ways to curate personal learning environments via feedback.

Keywords:

Feedback, transactional distance, online teaching and learning, transactional distance.