Abstract:

Undergraduate students are usually the largest populations in higher education institutions. More information about qualitative aspects of learning practices and deeper knowledge about student needs is necessary to understand and promote a more implicated role of libraries in undergraduate student learning. This project is developed by researchers from two private universities libraries in Mexico: Biblioteca Francisco Xavier Clavigero, Universidad Iberoamericana Ciudad de México and Bibllioteca Dr. Jorge Villalobos Padilla, S. J., Instituto Tecnológico de Estudios Superiores de Occidente (ITESO), Guadalajara.. The research methodology is mixed. After analysis and discussion of initial data some student’s characteristics were established as diversity markers which we expect will facilitate to select students for deep interview in order to listen the variety of undergraduate voices, analyze them and eventually guide the design of new library spaces, collections and services We expect also that the methodology developed will help to approach in detail other diverse user groups.

Keywords:

University libraries, Higher education, User studies, Undergraduate students, Research methodology, Qualitative studies.