About this paper

Appears in:
Page: 10057 (abstract only)
Publication year: 2017
ISBN: 978-84-617-8491-2
ISSN: 2340-1079
doi: 10.21125/inted.2017.2411

Conference name: 11th International Technology, Education and Development Conference
Dates: 6-8 March, 2017
Location: Valencia, Spain

WHY ARE STATE-OWNED UNIVERSITIES MORE PREFERRED? EXPLORING THE STUDENTS' MOTIVE, EXPECTATIONS, PERCEPTIONS AND SATISFACTION FROM AN EMERGING COUNTRY

R. Restu1, I. Febrilia2, A. Warokka2

1Universitas Negeri Medan (State University of Medan) (INDONESIA)
2Universitas Negeri Jakarta (State University of Jakarta) (INDONESIA)
This study aims to explore the students’ motive, expectations, perceptions and satisfaction to prefer public (state-owned) universities to private ones. By using 441 undergraduate and graduate students as the respondents from the three biggest Indonesian public universities, it employed structural equation model (SEM) to test six proposed hypotheses. It found that prestige and social status were the main motives to study in public university, rather than in private ones. It also related to the students’ high expectation on service quality provided by public universities. The results revealed that the students’ perceptions on service quality were related positively to their motive to study, while, the service gap was negatively related to the students’ motive of study. The interesting finding was the students’ satisfaction was unrelated to service gap. It implies new policies and strategies to develop and elevate private universities’ status and point of reference at the candidate students’ mind while improving the public universities’ service quality.
@InProceedings{RESTU2017WHY,
author = {Restu, R. and Febrilia, I. and Warokka, A.},
title = {WHY ARE STATE-OWNED UNIVERSITIES MORE PREFERRED? EXPLORING THE STUDENTS' MOTIVE, EXPECTATIONS, PERCEPTIONS AND SATISFACTION FROM AN EMERGING COUNTRY},
series = {11th International Technology, Education and Development Conference},
booktitle = {INTED2017 Proceedings},
isbn = {978-84-617-8491-2},
issn = {2340-1079},
doi = {10.21125/inted.2017.2411},
url = {http://dx.doi.org/10.21125/inted.2017.2411},
publisher = {IATED},
location = {Valencia, Spain},
month = {6-8 March, 2017},
year = {2017},
pages = {10057}}
TY - CONF
AU - R. Restu AU - I. Febrilia AU - A. Warokka
TI - WHY ARE STATE-OWNED UNIVERSITIES MORE PREFERRED? EXPLORING THE STUDENTS' MOTIVE, EXPECTATIONS, PERCEPTIONS AND SATISFACTION FROM AN EMERGING COUNTRY
SN - 978-84-617-8491-2/2340-1079
DO - 10.21125/inted.2017.2411
PY - 2017
Y1 - 6-8 March, 2017
CI - Valencia, Spain
JO - 11th International Technology, Education and Development Conference
JA - INTED2017 Proceedings
SP - 10057
EP - 10057
ER -
R. Restu, I. Febrilia, A. Warokka (2017) WHY ARE STATE-OWNED UNIVERSITIES MORE PREFERRED? EXPLORING THE STUDENTS' MOTIVE, EXPECTATIONS, PERCEPTIONS AND SATISFACTION FROM AN EMERGING COUNTRY, INTED2017 Proceedings, p. 10057.
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