Abstract:

This article aims to report the strategies adopted for developing a distance learning course on Knowledge Management Practices for organizations using ICT tools and resources. The course's learning goal is that the participants may be able to contribute actively and interactively in the organization’s knowledge management process by developing skills, abilities and attitudes towards this discipline; so that they can understand the principles of knowledge management practices and the advantages that the organizations can take to achieve its objectives and strategic challenges. Therefore, the companies will be able to improve employee’s performance in carrying out their daily activities. The course was built based on the facilities of a Virtual Learning Environment, the principles of tutorial activities and the active interaction among participants, considering that significant learning is a system of building, collaboration and knowledge sharing. Thus, based on the literature review of Knowledge Management, with the aid of a mind map tool, the key topics that support the discipline were identified and used to guide the course proposal, resulting the unit’s content of study. Further, the educational resources and support material were identified, so that the course instructional design was built. The institutional teaching model that supports the course development is based on interactive approaches of Vygotsky and the critical proposal of Paulo Freire, also taking into account the theories of Rogers and Ausubel. Therefore, the construction of the course was based on ICT tools and teaching techniques that emphasize interaction and active participation of learners, with the premise that knowledge is inherent in people.

Keywords:

Knowledge Management, Instructional Design, Educational technology, Teaching strategies, Distance education, Workplace training.