Abstract:

Most recent studies suggest that approximately one third of business data in modern organizations is generated using EUD applications developed by non-IT-specialist end-users, most frequently by use of spreadsheet applications. One of the causes of the pandemic of spreadsheet errors, which has been referred to in numerous articles, are inadequately developed end-user spreadsheet applications.

Contents pertaining to spreadsheet development offered in business-related bachelor, master and lifelong learning courses within Serbian higher education institutions are primarily based on spreadsheet techniques and capabilities, with complete disregard or marginal recognition of the need to raise awareness of risks and devastating consequences associated with spreadsheet errors. Based on a selection of current best practices, this paper presents several proposals for updating/innovating business-oriented university courses related to spreadsheet development, with a particular focus on knowledge that students majoring in business informatics should acquire.

Keywords:

End-user development, spreadsheet errors, university courses, business informatics.