Abstract:

Students represent the category of youngsters who place great importance on their personal, professional and educational development, but are also actively involved in leisure activities.
In a time when young people are under a high pressure to perform and succeed as individuals in career and life, it is important for universities to develop and promote extracurricular activities for personal development of the students. This study indicates that there has been a change to the way in which consumption and access to information and education take place due to new technologies, rather that there has been a replacement of some old practices with new ones.
Knowing how students spend their time outside the university, the stakeholders could develop and increase non-formal education activities in which young people develop new skills and competencies.
This paper presents a case study regarding a Six Sigma Project proposed to improve the non-formal educational activities developed by “Lucian Blaga” University of Sibiu and by the network of the Cultural University Centers from Romania. There were identified the existing types of problems, and there were designed and implemented control methods. The purpose of our study is to ensure corrective actions, in order to improve the non-formal education activities related with students. All of these are sustained by implementing a modern management system by using different tools and techniques of quality management (for improving the quality of processes), both in the educational process and the administrative sector at the same time.

Keywords:

Students, Six Sigma, academia.