Abstract:

The development of new information and communication technologies (NICT) over the last few years has provided new insights on teaching and learning methods. Particularly, HRM is potentially most impacted by these transformations, since they do modify what is at the heart of this field: the relationships between people who work together - in this case, a teacher and her students. We argue that NICT have contributed, among other things, to make teaching and learning activities evolve towards a “global experience”. The creation of this “global experience” relates to the use of different ways to help the students to learn, both during and outside traditional courses. To achieve this goal, teachers can rely on many different technological tools, such as blogs, forums, audio and video podcasts, etc. that will help them to reinforce and enhance the substance of the relationship with the students.

This article shows that these new technologies enable to develop what we call the co-creation of a teaching and learning multichannel experience. The methodology is qualitative, as we conducted a total of 38 in-depth interviews in a French business school. We also heavily relied on participant observation and lots of notes from interactions with students. Our results show that using both synchronous and asynchronous ways of teaching and learning enable the students to have a deeper understanding of the topic, as well as a closer relationship with their teacher. This study also opens interesting perspectives about both the nature of the tools that can be used in such a perspective, and the ways these tools ought to be implemented.

Keywords:

innovative teaching methods, multichannel learning and teaching, co-creation.