About this paper

Appears in:
Page: 2979 (abstract only)
Publication year: 2017
ISBN: 978-84-617-8491-2
ISSN: 2340-1079
doi: 10.21125/inted.2017.0788

Conference name: 11th International Technology, Education and Development Conference
Dates: 6-8 March, 2017
Location: Valencia, Spain


E. Ozgur1, A.E. Pasha2

1Eastern Mediterranean University (CYPRUS)
2University of Central Lancashire (UNITED KINGDOM)
‘Qualis’, which means ‘what kind?’ is the Latin origin for the word ‘quality’ (Heyworth, 2013). In today’s competitive education sector, ‘quality’ has become an indispensable term. In line with the original meaning of ‘quality’, many contemporary institutions are trying to find the right ‘kind’ of scheme that will enable them to achieve quality. Amongst a variety of schemes, some institutions choose ‘accreditation’ to fast track improvement and effectiveness of their practices. While explaining why a particular accreditation scheme was chosen to encourage infrastructural change in the quest for quality in a large language institution in Cyprus, this presentation reviews some important, quality- related concepts and challenges. To share reflections on some thought provoking experiences in a case study that was conducted in the form of action research, the presentation benefits from the data collected through qualitative methods and narrative inquiry within an organizational culture torn between eastern and western influences. In the light of the experiences encountered during the study, the presenter discusses how accreditation as an educational change project can trigger organizational learning and improve quality and how important organizational culture is in the application of quality. It is hoped that findings from the case study will inspire language institutions that bear similar cultural characteristics and help them with their endeavors in achieving and sustaining quality.
author = {Ozgur, E. and Pasha, A.E.},
series = {11th International Technology, Education and Development Conference},
booktitle = {INTED2017 Proceedings},
isbn = {978-84-617-8491-2},
issn = {2340-1079},
doi = {10.21125/inted.2017.0788},
url = {http://dx.doi.org/10.21125/inted.2017.0788},
publisher = {IATED},
location = {Valencia, Spain},
month = {6-8 March, 2017},
year = {2017},
pages = {2979}}
AU - E. Ozgur AU - A.E. Pasha
SN - 978-84-617-8491-2/2340-1079
DO - 10.21125/inted.2017.0788
PY - 2017
Y1 - 6-8 March, 2017
CI - Valencia, Spain
JO - 11th International Technology, Education and Development Conference
JA - INTED2017 Proceedings
SP - 2979
EP - 2979
ER -
E. Ozgur, A.E. Pasha (2017) EXPERIENCES AND REFLECTIONS ON ‘QUALIS’, INTED2017 Proceedings, p. 2979.