About this paper

Appears in:
Pages: 8322-8327
Publication year: 2016
ISBN: 978-84-608-8860-4
ISSN: 2340-1117
doi: 10.21125/edulearn.2016.0818

Conference name: 8th International Conference on Education and New Learning Technologies
Dates: 4-6 July, 2016
Location: Barcelona, Spain

MANAGEMENT AND MONITORING SYSTEM FOR TELECONSULTATION OF THE TELEHEALTH CENTER OF THE FEDERAL UNIVERSITY OF MARANHÃO, BRAZIL

Introduction:
The Telehealth Brazil Networks Programme is a national action that seeks to improve the quality of care and primary care in the Unified Health System (SUS), integrating teaching and service through information technology tools, which offers conditions to promote Tele-assistance and Tele-education. One of the program's areas of expertise is the Teleconsultation held by means of telecommunication tools to answer questions about health actions, clinical procedures and issues related to work processes. To optimize the use of human resources and generate indicators that assist in decision making, it has been developed an application for monitoring all stages of the process.

Objective:
To enable the monitoring of all stages of teleconsultation, locate faults and vulnerabilities, and execute auditing and controling of the monthly payment of professionals working on the platform.

Methodology:
The web application was developed in PHP language, using the front-end framework Bootstrap and MySQL database.

Result:
After the deployment, there was a significant reduction in delays of responses, decrease in unread teleconsultation and significant increase in the amount of teleconsultation performed.

Conclusion:
The system has major breakthrough in managing the program, with greater fluidity and transparency to the information obtained, ensuring faster response and better quality for the end user of the platform.
@InProceedings{OLIVEIRASERRA2016MAN,
author = {Oliveira Serra, H. and de Sousa Silva, R. and Bezerra Maia, L. and da Silva Lima, N. and Costa Silva Santos, R. and Mel{\^{o}}nio dos Reis, A. and Jullieth Alves de Andrade, P. and Bezerra Maia, A.},
title = {MANAGEMENT AND MONITORING SYSTEM FOR TELECONSULTATION OF THE TELEHEALTH CENTER OF THE FEDERAL UNIVERSITY OF MARANH{\~{A}}O, BRAZIL},
series = {8th International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN16 Proceedings},
isbn = {978-84-608-8860-4},
issn = {2340-1117},
doi = {10.21125/edulearn.2016.0818},
url = {http://dx.doi.org/10.21125/edulearn.2016.0818},
publisher = {IATED},
location = {Barcelona, Spain},
month = {4-6 July, 2016},
year = {2016},
pages = {8322-8327}}
TY - CONF
AU - H. Oliveira Serra AU - R. de Sousa Silva AU - L. Bezerra Maia AU - N. da Silva Lima AU - R. Costa Silva Santos AU - A. Melônio dos Reis AU - P. Jullieth Alves de Andrade AU - A. Bezerra Maia
TI - MANAGEMENT AND MONITORING SYSTEM FOR TELECONSULTATION OF THE TELEHEALTH CENTER OF THE FEDERAL UNIVERSITY OF MARANHÃO, BRAZIL
SN - 978-84-608-8860-4/2340-1117
DO - 10.21125/edulearn.2016.0818
PY - 2016
Y1 - 4-6 July, 2016
CI - Barcelona, Spain
JO - 8th International Conference on Education and New Learning Technologies
JA - EDULEARN16 Proceedings
SP - 8322
EP - 8327
ER -
H. Oliveira Serra, R. de Sousa Silva, L. Bezerra Maia, N. da Silva Lima, R. Costa Silva Santos, A. Melônio dos Reis, P. Jullieth Alves de Andrade, A. Bezerra Maia (2016) MANAGEMENT AND MONITORING SYSTEM FOR TELECONSULTATION OF THE TELEHEALTH CENTER OF THE FEDERAL UNIVERSITY OF MARANHÃO, BRAZIL, EDULEARN16 Proceedings, pp. 8322-8327.
User:
Pass: