About this paper

Appears in:
Pages: 8952-8960
Publication year: 2017
ISBN: 978-84-617-8491-2
ISSN: 2340-1079
doi: 10.21125/inted.2017.2111

Conference name: 11th International Technology, Education and Development Conference
Dates: 6-8 March, 2017
Location: Valencia, Spain

WHATSAPPENING OUTSIDE YOUR LMS? ANALYZING A SOCIAL MEDIA INSTANT MESSAGING POWERED LEARNING COMMUNITY

L. Oliveira1, A. Figueira2

1ISCAP IPP / CRACS INESC TEC (PORTUGAL)
2University of Porto / CRACS INESC TEC (PORTUGAL)
The use of Social Media applications in educational settings has gained attention ever since educators became aware of their growing role in student’s daily routine. These arise as privileged tools for social interactions, information exchange, collaborative knowledge building, immediate communication and persistent attention retaining, among others. As a consequence, these tools impose themselves as complements to the profoundly established use of the traditional LMS, either being propelled by educators or requested by students.

In previous research we have already identified Facebook groups as one of the social media applications with the highest potential to foster the development of social learning communities. We have acknowledged the need to integrate Facebook groups and corresponding learning analytics into formal learning environments, such as the institutional LMS, and we have developed and presented a system which performs that integration.

However, as the educational settings diversify in terms of pedagogy, coursework and student’s profile and cultural background, we have identified the need to extend this integration to other social media tools, such as the instant messaging app WhatsApp, and to provide valuable learning analytics on its usage. Mobile, instant messaging based learning communities differ a lot from forum-alike communities, where threads, topics, conversations and interactions are easily trackable and, for instance, social network analysis can be conducted to profile members, roles and relationships.

Therefore, research presented in this paper adds to previous consolidated work both on the technological and analytical dimensions. We address the challenges posed by the integration of WhatsApp based learning analytics in the LMS Moodle, starting by the fact that, unlike Facebook groups, WhatsApp does not provide an API for developers, nor any stream of structured data that can feed a real-time monitoring system.

We then focus research on revealing an actual set of visual learning analytics that characterize a learning community of about thirty foreign master students, who used WhatsApp as a complementary tool during a semester. We discuss which type of learning analytics and corresponding visualizations best suit WhatsApp learning communities; what can educators draw from the analytics of such communities; and how that information can strengthen student assessment and profiling.
@InProceedings{OLIVEIRA2017WHA,
author = {Oliveira, L. and Figueira, A.},
title = {WHATSAPPENING OUTSIDE YOUR LMS? ANALYZING A SOCIAL MEDIA INSTANT MESSAGING POWERED LEARNING COMMUNITY},
series = {11th International Technology, Education and Development Conference},
booktitle = {INTED2017 Proceedings},
isbn = {978-84-617-8491-2},
issn = {2340-1079},
doi = {10.21125/inted.2017.2111},
url = {http://dx.doi.org/10.21125/inted.2017.2111},
publisher = {IATED},
location = {Valencia, Spain},
month = {6-8 March, 2017},
year = {2017},
pages = {8952-8960}}
TY - CONF
AU - L. Oliveira AU - A. Figueira
TI - WHATSAPPENING OUTSIDE YOUR LMS? ANALYZING A SOCIAL MEDIA INSTANT MESSAGING POWERED LEARNING COMMUNITY
SN - 978-84-617-8491-2/2340-1079
DO - 10.21125/inted.2017.2111
PY - 2017
Y1 - 6-8 March, 2017
CI - Valencia, Spain
JO - 11th International Technology, Education and Development Conference
JA - INTED2017 Proceedings
SP - 8952
EP - 8960
ER -
L. Oliveira, A. Figueira (2017) WHATSAPPENING OUTSIDE YOUR LMS? ANALYZING A SOCIAL MEDIA INSTANT MESSAGING POWERED LEARNING COMMUNITY, INTED2017 Proceedings, pp. 8952-8960.
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