Abstract:

Most of the digital tools used in higher education today have their roots in enterprise environments and proved to be of great importance for their digital transformation. The examples such as systems and applications integrity (e.g. Enterprise Resource Planning), digital repositories, knowledge management and exchange systems, video conferencing systems and digital collaboration tools are only part of the wide range of tools that have shifted into the educational environment. Digital transformation has been present in the business sector for a long time, while in the higher education system it was mainly based on the digitalisation of certain segments (individual departments or individual processes) i.e. partial digitalisation that has influenced but has not significantly changed the traditional model (Zaramenskikh, E.; Fedorova, A. Digital Transformation and New Challenges, 2020). If we consider and observe the digitalisation level of higher education institutions through three different segments (institutional, teacher, and student) then digital transformation should be approached by integrating these three segments (Kergerl, D.; Heidkamp-Kergel, B.; Arnett, R.; Macino, S. Communication and Learning in an age of Digital Transformation, 2020). Special focus should be on the digital skills and competencies, for which we have frameworks developed on the EU level, such as European Framework: DigCompEdu, DigCompOrg (Auer, Michael E.; Tsiatsos, Thrasyvoulos The Challenges of the Digital Transformation in Education, 2018). The integrity of the approach is what has been seen in the business, usually known as an enterprise architecture which seeks to integrate all processes, but also to foresee the preconditions for later integration of what we are unable to implement at the outset. In addition to the above, companies analyse their business model in detail in order to achieve greater efficiency and easier monitoring on how certain disruptive segments affect other segments in the model and the extent to which digital transformation is taking place (Aagaard, A. Digital Business Models: Driving Transformation and Innovation, 2019). In this paper, the authors analyse a number of approaches from the digital transformation of companies and provide a framework that is applicable for the higher education institutions.

Keywords:

Digital Transformation, Enterprises, HE.