Marist College (UNITED STATES)
About this paper:
Appears in: INTED2024 Proceedings
Publication year: 2024
Pages: 2054-2061
ISBN: 978-84-09-59215-9
ISSN: 2340-1079
doi: 10.21125/inted.2024.0574
Conference name: 18th International Technology, Education and Development Conference
Dates: 4-6 March, 2024
Location: Valencia, Spain
Different studies have addressed the use of artificial intelligence (AI) assisted chatbots as a tool for language learning. These chatbots have facilitated a new kind of language practice, as the technology provides the learner with a tailored learning experience. Studies have shown that AI chatbots yield benefits in L2 Acquisition, including accessibility, specialization, wide ranges of knowledge and vocabulary, and by providing a lowered affective filter. Specifically, these chatbots have assisted the development of interpersonal communication within second language acquisition. The ability to simulate human conversation with AI builds skills without emphasizing spelling or grammar mistakes, but rather by encouraging communication. Despite the advantages of AI assisted chatbots, the drawback of a lack of authentic human connection and cultural content creates the issue of the learner not being held accountable to practice, as well as the potential predictability of responses which may not keep the user engaged.

Language platforms across the world have begun partnering with OpenAI and other AI platforms to incorporate Artificial Intelligence technology, with the goal of improving second language acquisition. Since the release of GPT-4 in March 2023, the technology has used speech-to-text software to simulate five voice options in an oral conversation. As an alternative to human conversation, GPT-4 offers the opportunity to engage in handsfree conversations with an artificial bot at any time and any length, with the possibility of adjusting to different languages, accents, and dialects. The option of endless and personalized interpersonal communication is a major benefit to learners who may not have access to repeated conversational practice.

The current study examines the scope of AI assisted chatbots in their ability to facilitate interpersonal communication in second language learning and acquisition. Interpersonal communication is the area of language in which a learner interacts with another. According to the American Counsel of Foreign Language Learning (ACTFL) proficiency guidelines, interpersonal communication involves participative listening, reading of conversational texts such as texts or emails, and interactive speaking such as a back-and-forth conversation. This study also aims to focus specifically on Chat GPT-4 to explore its capabilities within the domain of language learning, and as it relates to interpersonal communication.
Artificial Intelligence, Chat GPT-4, Second Language Acquisition, Interpersonal Communication, Language Technology.