PARTICIPATION AS A PREREQUISITE TO BEST PRACTICE IN THE MANAGEMENT OF UNIVERSITIES: PERSPECTIVES OF TOTAL QUALITY MANAGEMENT

P. Neema-Abooki

Makerere University (UGANDA)
This study assessed the existence of a triad of prerequisites of quality, namely: a shared vision, team-work and delegation: and established the extent of effectiveness in regard to total participation at Makerere University, Mbarara University, and Uganda Martyrs University. The reviewed literature was hereby interwoven within the introduction and the discussion. The study, a cross sectional survey based on a sample of 1070 respondents selected through stratified probability sampling technique, found out that the “the triplets of quality” were rather wanting at each of the three universities. The quagmire was however that the management was in contrariety rated as fairly effective as regards the issue of involvement and participation of the all the members of the academic communities. Rationalizing that the concepts and practices of Total Quality Management (TQM) can engender good effects in universities and all educational institutions in Uganda, the paper ultimately recommended TQM -oriented leadership in universities.