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AN EXAMINATION OF RELATIONSHIP BETWEEN COMMUNICATION SKILLS AND JOB PERFORMANCE OF THE UNIVERSITY'S FACULTY MEMBERS
Islamic Azad University Of Dezful (IRAN)
About this paper:
Appears in: INTED2009 Proceedings
Publication year: 2009
Pages: 1236-1248
ISBN: 978-84-612-7578-6
ISSN: 2340-1079
Conference name: 3rd International Technology, Education and Development Conference
Dates: 9-11 March, 2009
Location: Valencia, Spain
Abstract:
In these days, faculty members and educators are available at educational organizations especially universities as most important recourse. Therefore, in order to achieve more productivity, examination of the faculty members' performance has special role and importance in these organizations. In such a situation, faculty members will not able to do their serious duties and responsibilities at no time without awareness of management knowledge and styles of effective relationship and teaching techniques. Accordingly, with the scientific and analytical investigation of faculty members' performance and investigation relationship this performance to their relationship skills have been attempted to consider various dimensions of investigated matter in this study.

In this study, faculty members' communication skills include verbal skill, Listening and feedback and faculty members' job performance such as skill of teaching and control on lesson, order and discipline, flexibility and conformity to environment. The results indicate:

There is meaningful positive relation between faculty members' communication skills and their job performance from bachelors' students point of view (P=0.0001, r=0.33) and there is meaningful positive relation between faculty members' verbal skills and their job performance (P=0.0001, r=0.42). But there is not meaningful positive relation between faculty members' Listening skills and their job performance (P=0.651, r=0.04) and also meaningful positive relation between faculty members' feedback skills and their job performance was observed (P=0.0001, r=0.40). The results of regression analysis with repeated entrance method, multiple variable correlation coefficients for the leaner combination of faculty members' communication skills (verbal, listening and feedback) to their job performance is equal to MR=0.54 and RS=0.30 from students point of view that is meaningful at the level of p=0.0001. Also, the results show that there is a meaningful difference between the students in different faculties at least in view of one of the dependent variables such as verbal skill, Listening, feedback, performance of teaching and control on lesson, order and discipline and flexibility and conformity.