Abstract:

Each year concerns about accessibility issues in digital interfaces increase, either to allow access to more people, or to include subjects with some disability. However, in the case of accessibility for deaf people, the web only covers part of its communication challenges. Although there are some guidelines, those almost always translate into the oral and written language of each country, not contemplating the fundamental aspect of their culture: sign language. Thus, the purpose of this work is to investigate the deaf user process of interaction and usability on a bilingual website (Brazilian sign language/ Portuguese) of the Palhoça Bilingual Campus, through an interaction test. It is an exploratory and descriptive research, its approach will be qualitative and the technical procedures will be of the bibliographic type, which deal with issues of deaf culture and the use of technologies, interaction design and accessibility, as well as recommendations for accessible interfaces for the deaf. The interaction test was conducted with the participation of 3 deaf users, based on task analysis, questionnaire and interview with volunteers. The results point to contributions with the recommendations for bilingual interfaces, to redesign the interface and emerge questions for future studies, regarding the deaf cognitive process of reading information.

Keywords:

Interface Design, Accessibility, Interaction Design, Bilingualism, Deaf Culture.