About this paper

Appears in:
Pages: 1684-1693
Publication year: 2010
ISBN: 978-84-613-9386-2
ISSN: 2340-1117

Conference name: 2nd International Conference on Education and New Learning Technologies
Dates: 5-7 July, 2010
Location: Barcelona, Spain

STUDENTS' PERCEPTION ON QUALITY EDUCATION MANAGEMENT IN UNIVERSITY TEKNOLOGI MARA: AN EXPLORATORY STUDY

R. Mohd Rashid, S. Haron

Universiti Teknologi MARA (MALAYSIA)
This exploratory study examines University Teknologi MARA students perception of the effectiveness of their learning based on their evaluation of key factors concerning education management of the university. Some 833 full time students enrolled in different faculty programs were randomly selected. Eight factors were examined to measure the students' perception via , University Leadership, Strategic Planning, Students, Stakeholders and Market Focus, Management, Analysis and Knowledge Management, Faculty and Staff Focus, Process Management, Organisational Performance results and Innovation. Using questionnaires, students were asked to evaluate based on a five-point rating scale, their perceptions against items on these eight factors. Findings showed that the majority of students moderately agreed that the management exhibited qualities in all eight constructs. Test on independent items were also highlighted and discussed in the paper. T-test and ANOVA showed significant difference in students' perceptions of all eight factors.
@InProceedings{MOHDRASHID2010STU,
author = {Mohd Rashid, R. and Haron, S.},
title = {STUDENTS' PERCEPTION ON QUALITY EDUCATION MANAGEMENT IN UNIVERSITY TEKNOLOGI MARA: AN EXPLORATORY STUDY},
series = {2nd International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN10 Proceedings},
isbn = {978-84-613-9386-2},
issn = {2340-1117},
publisher = {IATED},
location = {Barcelona, Spain},
month = {5-7 July, 2010},
year = {2010},
pages = {1684-1693}}
TY - CONF
AU - R. Mohd Rashid AU - S. Haron
TI - STUDENTS' PERCEPTION ON QUALITY EDUCATION MANAGEMENT IN UNIVERSITY TEKNOLOGI MARA: AN EXPLORATORY STUDY
SN - 978-84-613-9386-2/2340-1117
PY - 2010
Y1 - 5-7 July, 2010
CI - Barcelona, Spain
JO - 2nd International Conference on Education and New Learning Technologies
JA - EDULEARN10 Proceedings
SP - 1684
EP - 1693
ER -
R. Mohd Rashid, S. Haron (2010) STUDENTS' PERCEPTION ON QUALITY EDUCATION MANAGEMENT IN UNIVERSITY TEKNOLOGI MARA: AN EXPLORATORY STUDY, EDULEARN10 Proceedings, pp. 1684-1693.
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