APPLICATION OF SIX-SIGMA IN EDUCATIONAL QUALITY MANAGEMENT
University of Tehran. Faculty of Management (IRAN)
About this paper:
Appears in: INTED2010 Proceedings
Publication year: 2010
Conference name: 4th International Technology, Education and Development Conference
Dates: 8-10 March, 2010
Location: Valencia, Spain
Abstract:Understanding of the key features, barriers, elements and weaknesses of six sigma methods will allow the organizations to support their strategic directions and increasing need for coaching supervision and training. This also creates appropriate opportunities for implementation of six sigma projects. This article considers the evolutionary review of the benefits and challenges of six sigma projects and recognizes the key and influential elements of the successful approach of six sigma method. This article also combines the lessons learnt from successful projects and considers the forthcoming improvements of six sigma approach.
Effective principals and activities of Six Sigma will be successful through the improvement and constant sequence of organizational culture. Cultural changes before internalization in organizations need enough time and sense of responsibility.
Keywords: Six Sigma, Project Management, Organizational culture, Quality, The improvement of business systems.