WEB-BASED MANAGEMENT SYSTEM FOR THE MONITORING, COMPLIANCE AND EVALUATION OF THE UNIVERSITY TUTORIALS

Since the redefinition of the university model by the Bologna Declaration, the Spanish and European universities are demanding a quality university system based on the use of new technologies as a means of improving equality of opportunities and social cohesion.

Among other activities achieving EHEA goals requires the establishment of a management system and quality control of tutorials conducted in the university environment. This paper describes the characteristics of Quality Management Systems of Tutoring, a Web tool developed with following characteristics:

• Multiplatform, developed with public domain tools.
• Secure, where the users (teachers, students and administrators) are authenticated, each user type with specifics privileges.
• Consistent with the teaching and administrative information in which students have access to teachers who teach subjects in which they are enrolled.
• The system manages fully the processes of request, acceptance, fulfillment and evaluation of the tutorials for both types of participants (teachers and students).
• The system enhances the performance of the tutorials through alert messages, date changes, reminders, etc.
• The system allows the assessment of the tutorials development from both the teacher and the student, while private and public information for both.
• The system generates multiple reports grouped by grades, subjects, students, and teachers. This information is very valuable for the analysis and study of the teaching-learning process.