About this paper

Appears in:
Pages: 4247-4254
Publication year: 2017
ISBN: 978-84-617-8491-2
ISSN: 2340-1079
doi: 10.21125/inted.2017.1015

Conference name: 11th International Technology, Education and Development Conference
Dates: 6-8 March, 2017
Location: Valencia, Spain

FACTORS AFFECTING STUDENTS’ SATISFACTION AND LEARNING OUTCOMES

J. Martinavicius, A. Miskinis, G. Druteikiene

Vilnius University (LITHUANIA)
The topic of students’ satisfaction in studies is not new but always very important for programme developers and administrators as allows properly react to students’ and market needs. High satisfaction in studies as indicate a lot of researches (Bilups, 2008; Douglas, Douglas and Barnes, 2006; Garcia-Aracil, 2009; Jamleske, 2009; Tesema, Ready and Yu, 2012 etc) has a direct impact on study results as higher satisfaction usually implies higher numbers of successful graduates and fewer study failures, improved study environment and increased attractiveness of higher education institution.

In analyzing different students’ satisfaction aspects the main attention is devoted to the satisfaction with major curriculum, however, other factors like development of analytical skills, communication and social skills, the quality of infrastructure or teaching process, and quality of offered services have a tangible impact on students’ satisfaction.

We did a research of students’ satisfaction in studies at big faculty (over 3000 students). Analysis is based on the multi-year surveys of students and graduates in economics and management at the Faculty of Economics of Vilnius University. Satisfaction in studies and its major factors such as curriculum, teaching skills, gender and service quality and their relationship to learning outcomes are analyzed in such dimensions as study cycles (master and bachelor), study programmes (more than 10), study forms (full and part time). A special attention is given to the satisfaction of students studying in English and foreign students, students having job or devoting full time to studies.
@InProceedings{MARTINAVICIUS2017FAC,
author = {Martinavicius, J. and Miskinis, A. and Druteikiene, G.},
title = {FACTORS AFFECTING STUDENTS’ SATISFACTION AND LEARNING OUTCOMES},
series = {11th International Technology, Education and Development Conference},
booktitle = {INTED2017 Proceedings},
isbn = {978-84-617-8491-2},
issn = {2340-1079},
doi = {10.21125/inted.2017.1015},
url = {http://dx.doi.org/10.21125/inted.2017.1015},
publisher = {IATED},
location = {Valencia, Spain},
month = {6-8 March, 2017},
year = {2017},
pages = {4247-4254}}
TY - CONF
AU - J. Martinavicius AU - A. Miskinis AU - G. Druteikiene
TI - FACTORS AFFECTING STUDENTS’ SATISFACTION AND LEARNING OUTCOMES
SN - 978-84-617-8491-2/2340-1079
DO - 10.21125/inted.2017.1015
PY - 2017
Y1 - 6-8 March, 2017
CI - Valencia, Spain
JO - 11th International Technology, Education and Development Conference
JA - INTED2017 Proceedings
SP - 4247
EP - 4254
ER -
J. Martinavicius, A. Miskinis, G. Druteikiene (2017) FACTORS AFFECTING STUDENTS’ SATISFACTION AND LEARNING OUTCOMES, INTED2017 Proceedings, pp. 4247-4254.
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