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Appears in:
Pages: 438-444
Publication year: 2016
ISBN: 978-84-608-8860-4
ISSN: 2340-1117
doi: 10.21125/edulearn.2016.1082

Conference name: 8th International Conference on Education and New Learning Technologies
Dates: 4-6 July, 2016
Location: Barcelona, Spain

THE IMPACT OF RELATIONAL COORDINATION DIMENSIONS ON THE QUALITY OF HIGHER EDUCATION

V.M. Margalina1, C. Meléndez Tamayo1, C. de Pablos Heredero2

1Universidad Técnica de Ambato (ECUADOR)
2Universidad Rey Juan Carlos (SPAIN)
Quality in education is the result between learning and the demands, goals, standards and requirements set by individuals, business, organizations, local community, governments and society. Therefore, when measuring quality in education it must be taken in to account tangible and intangible dimensions. The multiple dimensions of education makes necessary the investigation of those factors that can have an impact on its results and quality, such as organizational factor. Process of quality can explain higher degrees of academic performance in Higher Education. In this research the relational coordination model has been applied to prove higher levels of quality in Higher Education. According to the model, organizations can achieve better results by putting in practice mechanisms to reach an efficient communication and the sharing of knowledge and goals into an environment of mutual respect. We have surveyed students from Universidad Técnica de Ambato, on these particular issues. By using a Structural Equation Model it has been measured the level of relational coordination at Universidad Técnica de Ambato and its impact on quality. A deep revision of the organization of the role of University departments is recommended. Educational institutions must promote mutual respect values and create a space of psychological safety, as employees and students need it for finding the best ways of communicating and relating.
@InProceedings{MARGALINA2016IMP,
author = {Margalina, V.M. and Mel{\'{e}}ndez Tamayo, C. and de Pablos Heredero, C.},
title = {THE IMPACT OF RELATIONAL COORDINATION DIMENSIONS ON THE QUALITY OF HIGHER EDUCATION},
series = {8th International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN16 Proceedings},
isbn = {978-84-608-8860-4},
issn = {2340-1117},
doi = {10.21125/edulearn.2016.1082},
url = {http://dx.doi.org/10.21125/edulearn.2016.1082},
publisher = {IATED},
location = {Barcelona, Spain},
month = {4-6 July, 2016},
year = {2016},
pages = {438-444}}
TY - CONF
AU - V.M. Margalina AU - C. Meléndez Tamayo AU - C. de Pablos Heredero
TI - THE IMPACT OF RELATIONAL COORDINATION DIMENSIONS ON THE QUALITY OF HIGHER EDUCATION
SN - 978-84-608-8860-4/2340-1117
DO - 10.21125/edulearn.2016.1082
PY - 2016
Y1 - 4-6 July, 2016
CI - Barcelona, Spain
JO - 8th International Conference on Education and New Learning Technologies
JA - EDULEARN16 Proceedings
SP - 438
EP - 444
ER -
V.M. Margalina, C. Meléndez Tamayo, C. de Pablos Heredero (2016) THE IMPACT OF RELATIONAL COORDINATION DIMENSIONS ON THE QUALITY OF HIGHER EDUCATION, EDULEARN16 Proceedings, pp. 438-444.
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