Abstract:

The sudden Covid-19 in the early 2020 brought a tsunami-like impact, forcing everyone to speed up their pace to adapt to new ways of learning and working. E-learning through online tools facilitates the transfer of knowledge, making it possible to enhance learning experience and to narrow the gap in life regarding information sharing. A variety of online tools have appeared one after another in order to reach the goal, and with more and more users participate in the application, on line tools are continue to be improved. Universities are an important force in promoting and adapting to e-learning. Tatung University has built an open learning system for this purpose, named ilearn system, and has also tried to introduce online tools for real-time synchronized e-learning.

Although the current epidemic control in Taiwan is stable, Tatung University sets Microsoft Teams as the default online tool to hold a week-long online course exercise for the whole school in order to increase the crisis resilience for the epidemic in the post-epidemic era. This research observed the class during this online course, and interviews teachers and students after the online course, and proposes the questionnaire items and the content design of this research. This research is expected to conduct an online questionnaire, and the questionnaire items were proposed survey on Design School of students in a convenient sampling method, and conduct statistical analysis based on the data collected in the questionnaire to understand the interactive experience of students using Microsoft Teams for e-learning, and try to propose Key factors to enhance the interactive experience of e-learning and recommendations for future research.

Keywords:

Design education, Human-Computer Interaction, interactive design, e-learning, user experience.