Abstract:

The paper will present the results of an analysis of the university processes in the context of process management. An attempt is made to identify and describe the processes realized at a university of technology and then to show their weakness, sources of inefficiency, points where they could be optimized or completely modified. The paper is based on the example of a Polish university of technology which existed for years in a completely different political system and now has to face the inevitable changes. The aim of the analysis is to show such a way of optimizing the university processes which would make them not only more efficient, but also easier to measure and evaluate – having in view the application of Activity Based Management at Polish universities. The processes of teaching, research, university management, IT resources management, assets management, procurement and transport management, HR management and financial management are considered.