Abstract:

Digital transformation continues to be one of the most influential forces shaping higher education. The rapid expansion of information and communication technologies has significantly altered how universities deliver educational content, communicate with students, and support diverse learning processes. This paper presents comprehensive findings from research focused on analysing the level of e learning adoption at the Department of Communications of the University of Žilina. The study examines the extent to which students use the Moodle Learning Management System (LMS), assesses their satisfaction, and identifies expectations regarding the further development of digital education tools. At the department, primary research was conducted using an online questionnaire distributed to bachelor’s and master’s students, yielding 130 valid responses. The sample size exceeded the calculated minimum, ensuring statistical representativeness. Respondents provided detailed insights into their study behaviours, preferred forms of accessing electronic materials, and the overall user experience of the LMS. The results show that 93.9% of students use Moodle at least weekly, with 58.5% accessing it daily, demonstrating a high level of system integration. Mobile devices account for 55.6% of all access, highlighting the need for mobile optimized design and improved support for the official Moodle mobile app. Students frequently encounter a broad range of Moodle tools, especially study materials, presentation files, file upload activities, and automated quizzes. Despite these positive findings, 50.8% of respondents express dissatisfaction with the visual layout of the platform, criticising outdated design elements and insufficient course structure clarity. Many students also request more multimedia content, notably recorded lectures and video based instructional materials, which they consider essential for flexible learning. Overall, the findings underline the strong digitalization of teaching at the department. Students perceive e learning as an integral part of their academic experience and value its flexibility, accessibility, and time efficiency. At the same time, they call for improvements that would enhance the system’s pedagogical effectiveness, such as clearer course organization, modernised visual design, consistent use of interactive tools, and an expanded range of multimedia elements. These outcomes offer valuable guidance for strategic planning related to LMS development and contribute to ongoing discussions about how universities can strengthen the quality and effectiveness of digital learning environments.

Keywords:

Research, education, implementation, environment, communications, development.