Abstract:

This poster will present results of a five-year long program of mass training first-year undergraduate students in Learning Management System (LMS) usage at the Faculty of Humanities and Social Sciences (FHSS), University of Zagreb, Croatia. The FHSS LMS, called Omega, is based on Moodle, and it has been operational since fall 2004. Currently it has more than 10.000 students, over 700 teachers and 2300+ online courses. The student training is organized at the beginning of each academic year (since 2013/14.) through number of hands-on courses (40 to 45 short courses for 20 to 25 participants each) and online activities held by the FHSS E-learning Support Center staff and teachers. Hands-on courses were held in computer labs prior to the online activities held in institutional LMS. Over 3900 students have successfully finished the training program during last five years. Training topics are: basics of LMS usage, most popular online activities, technical tips and tricks, privacy and security issues, and netiquette. The poster will also cover the most frequent and persistent issues that were observed by the first-time LMS users (both teachers and students) during the past 15 years of usage. Results of the online survey on 500+ students who have finished the training program will also be presented.

Keywords:

e-learning, undergraduate, student, training, Moodle.