THE EFFECTIVENESS OF COOPERATIVE LEARNING WITH A PREVIOUS FORMATION OF STUDENTS IN RESOLVING CONFLICTS POSITIVELY
The object of this study is to investigate if a previous formation in the skill of positive resolution of group conflicts improves the effectiveness of cooperative learning and, as a consequence, the performance of students. We evaluate the results obtained of a study with 100 third year students in the degree of Business Administration in the class of Financial Management II. Two groups of 50 students were formed by the same professor using the same methodology of cooperative learning, but with the difference that in the experimental group students received a training in the mentioned skills, while in the control group there was simply used the methodology of cooperative learning. The experiment lasted 20 sessions of 2 hours over 3 months. The obtained data show a better conceptual, procedural and attitudinal performance of the experimental group in relation to the control group, and a high valuation by the undergraduate students of both groups for which this methodology allows to develop these skills.