DIGITAL LIBRARY
THE CASE STUDY OF EDUCATION PROCESS QUALITY CONTROL
1 Faculty of Organizational Sciences, Uniersity of Belgrade ()
2 Aviation Academy ()
About this paper:
Appears in: INTED2009 Proceedings
Publication year: 2009
Pages: 324-330
ISBN: 978-84-612-7578-6
ISSN: 2340-1079
Conference name: 3rd International Technology, Education and Development Conference
Dates: 9-11 March, 2009
Location: Valencia, Spain
Abstract:
Constant goal for quality improvement of products and services in era of competitive global markets and industries had impact on educational systems.
In this paper, created as results of project implementation of quality management systems of high school education, for e.g. for Aviation Academy in Belgrade, it will be demonstrated quality control of key processes that impact quality of education.
Keywords:
quality process, quality service, education process.