About this paper

Appears in:
Pages: 5913-5921
Publication year: 2015
ISBN: 978-84-608-2657-6
ISSN: 2340-1095

Conference name: 8th International Conference of Education, Research and Innovation
Dates: 18-20 November, 2015
Location: Seville, Spain

MANAGING THE IMPLEMENTATION OF A STRATEGIC PLAN USING AN ENTERPRISE PERFORMANCE MANAGEMENT SOFTWARE: THE CASE OF SULTAN QABOOS UNIVERSITY (SQU)

S. Issan, L. Al Riyami

Sultan Qaboos University (OMAN)
Having a strategic plan for an institution is not sufficient to ensure successful implementation of its objectives. In fact, turning a strategic plan into actions and ensuring that the organization is on the right way to achieve its goals might be the most complicated phase in the whole process of strategic plan management. Complexity increases definitely in large organizations with diverse operations. However, rapid advance in technology provides various solutions for managing and controlling the process of implementing strategic plans. Enterprise Performance Management Software (EPM) is one of the available technical solutions. While there are several advantages to using such software for this purpose, many factors need to be taken into consideration such as cost of technology, readiness, users perception, etc.

Sultan Qaboos University (SQU) has adopted an EPM software to monitor the implementation of its strategic plan 2009-2013. The process of adopting and implementing this software has passed through many phases starting from defining the selection criteria to the phase of training the users. The responsibility of administrating the software and monitoring the whole process was assigned to a central unit at the university which would regularly follow up and report progress to senior management at the university.

Based on the real case of SQU, this paper highlights the drive behind adopting this software in SQU and the criteria used to select the software. The paper also documents the main phases of implementation and the challenges faced during the process. Moreover, it highlights the benefits gained and the lessons learned from utilizing technology in strategic plan management.
@InProceedings{ISSAN2015MAN,
author = {Issan, S. and Al Riyami, L.},
title = {MANAGING THE IMPLEMENTATION OF A STRATEGIC PLAN USING AN ENTERPRISE PERFORMANCE MANAGEMENT SOFTWARE: THE CASE OF SULTAN QABOOS UNIVERSITY (SQU)},
series = {8th International Conference of Education, Research and Innovation},
booktitle = {ICERI2015 Proceedings},
isbn = {978-84-608-2657-6},
issn = {2340-1095},
publisher = {IATED},
location = {Seville, Spain},
month = {18-20 November, 2015},
year = {2015},
pages = {5913-5921}}
TY - CONF
AU - S. Issan AU - L. Al Riyami
TI - MANAGING THE IMPLEMENTATION OF A STRATEGIC PLAN USING AN ENTERPRISE PERFORMANCE MANAGEMENT SOFTWARE: THE CASE OF SULTAN QABOOS UNIVERSITY (SQU)
SN - 978-84-608-2657-6/2340-1095
PY - 2015
Y1 - 18-20 November, 2015
CI - Seville, Spain
JO - 8th International Conference of Education, Research and Innovation
JA - ICERI2015 Proceedings
SP - 5913
EP - 5921
ER -
S. Issan, L. Al Riyami (2015) MANAGING THE IMPLEMENTATION OF A STRATEGIC PLAN USING AN ENTERPRISE PERFORMANCE MANAGEMENT SOFTWARE: THE CASE OF SULTAN QABOOS UNIVERSITY (SQU), ICERI2015 Proceedings, pp. 5913-5921.
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