About this paper

Appears in:
Pages: 1732-1741
Publication year: 2015
ISBN: 978-84-608-2657-6
ISSN: 2340-1095

Conference name: 8th International Conference of Education, Research and Innovation
Dates: 18-20 November, 2015
Location: Seville, Spain

A QUALITY MANAGEMENT APPROACH ON STUDENT DROPOUT REDUCTION IN AN ELECTRICAL AND COMPUTER ENGINEERING UNDERGRADUATE PROGRAM AT TECHNISCHE UNIVERSITÄT MÜNCHEN

M. Heinrich, I. Heiser, T. Maul, A. Herkersdorf, W. Utschick

Technische Universität München (GERMANY)
Higher Education Institutions are facing difficulties in increasing graduation rates of their students. Thus, for a quality management approach at Higher Education Institutions (HEIs), it is a challenge to increase retention rates in all study programs. There are established indicators of student dropout which help HEIs face this challenge and begin changes for improving graduation rate. For example, a demanding curriculum is a widely accepted determining factor of the dropout rate in a study program. However, using the level of difficulty as a sole indicator of dropout is not very reliable. It must be put into context with other indicators such as educational background of students or student’s motivation. Thus, student dropout is a consequence of a complex interaction of various indicators and the dropout rate differs between HEIs as well as between the individual study programs offered within an institution.
By using the example of the undergraduate program of the Department of Electrical and Computer Engineering at Technische Universität München (TUM) in Munich, this paper will describe a mixed methods approach for analysing the dropout rate at a HEI. This design consists of one qualitative section, comprising face-to-face interviews with the students, and two quantitative sections. These quantitative sections will analyse statistical data collected from student registration offices as well as from a quantitative online survey which is conducted at three distinct intervals of time and is aimed to reach all students in a study program. Besides describing the methods, the key results and the follow-up process within the quality management approach are shown. For example, the Department of Electrical and Computer Engineering offers InPhase-EI, a six-dimensional extracurricular program for freshmen. The paper describes the advantages and disadvantages of this kind of extracurricular program and shows how to use these results within the quality management approach.
@InProceedings{HEINRICH2015AQU,
author = {Heinrich, M. and Heiser, I. and Maul, T. and Herkersdorf, A. and Utschick, W.},
title = {A QUALITY MANAGEMENT APPROACH ON STUDENT DROPOUT REDUCTION IN AN ELECTRICAL AND COMPUTER ENGINEERING UNDERGRADUATE PROGRAM AT TECHNISCHE UNIVERSIT{\"{A}}T M{\"{U}}NCHEN},
series = {8th International Conference of Education, Research and Innovation},
booktitle = {ICERI2015 Proceedings},
isbn = {978-84-608-2657-6},
issn = {2340-1095},
publisher = {IATED},
location = {Seville, Spain},
month = {18-20 November, 2015},
year = {2015},
pages = {1732-1741}}
TY - CONF
AU - M. Heinrich AU - I. Heiser AU - T. Maul AU - A. Herkersdorf AU - W. Utschick
TI - A QUALITY MANAGEMENT APPROACH ON STUDENT DROPOUT REDUCTION IN AN ELECTRICAL AND COMPUTER ENGINEERING UNDERGRADUATE PROGRAM AT TECHNISCHE UNIVERSITÄT MÜNCHEN
SN - 978-84-608-2657-6/2340-1095
PY - 2015
Y1 - 18-20 November, 2015
CI - Seville, Spain
JO - 8th International Conference of Education, Research and Innovation
JA - ICERI2015 Proceedings
SP - 1732
EP - 1741
ER -
M. Heinrich, I. Heiser, T. Maul, A. Herkersdorf, W. Utschick (2015) A QUALITY MANAGEMENT APPROACH ON STUDENT DROPOUT REDUCTION IN AN ELECTRICAL AND COMPUTER ENGINEERING UNDERGRADUATE PROGRAM AT TECHNISCHE UNIVERSITÄT MÜNCHEN, ICERI2015 Proceedings, pp. 1732-1741.
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