Abstract:

Introduction:
Health care workers and workers from other professional groups at the Blood Transfusion Centre of Slovenia (BTC) provide sufficient, safe and high quality supply of blood in the Slovenian area. To achieve this, employees attend constant professional training and educational courses. A fundamental condition for the development of knowledge, skills and competences is the educational motivation of employees. In addition to the internal motives, there are also external factors that have an influence on the educational motivation. The article presents motives and barriers at training doctors, nurses, employees of the labs and support services.

Methods:
The quantitative method of the survey technique is used. Survey questions were closed-ended type, in which the respondents, with the ordinal five level scale of measurement, assessed motives and barriers to education. Acquired data are processed by a computer using Excel and the statistical program SPSS 20.0.

Results:
Employees primarily attend seminars outside of BTC. On average, each year doctors attend trainings in larger numbers than employees in other occupational groups. Support jobs employees on average attend less training than employees in other occupational groups. The differences in the annual number of seminars also depend on the level of formal education.
In all occupational groups main motivational reasons for education are the opportunities for improvement at work processes, personal development and greater confidence at work. In education they see the opportunity to make new acquaintances and the exchange of professional experience. Lack of time is the key obstacle in educating employees at BTC. All occupational groups agreed that education during working hours is a greater barrier than education outside of working hours. Employees want more short trainings at their workplace. Education should be promoted by alternative forms of learning (e-learning, the use of audio and video media, learning in small informal groups, etc.).

Discussion:
Results of the survey were leading to new forms of education. A group of employees prepared a script and made a movie on the procedures of processing the blood from blood donors in blood components and a film about apheresis. Movies are published on the BTC intranet and are a useful tool in educating employees and students. The other group of employees prepared a script and presented a negative and positive relations in health care via role playing game. The play was well received among employees, as it shows errors in a comic and humorous way and finds possibilities for improvement of the interpersonal relationships at the workplace.
With the new forms of education we rationalised educational processes and motivated employees for self-learning and to transfer their knowledge to others.

Keywords:

Employees in health care, education, motives, barriers, movie, role playing.