About this paper

Appears in:
Pages: 543-551
Publication year: 2016
ISBN: 978-84-608-5617-7
ISSN: 2340-1079
doi: 10.21125/inted.2016.1137

Conference name: 10th International Technology, Education and Development Conference
Dates: 7-9 March, 2016
Location: Valencia, Spain


C. Gonnelli1, R. Raffagnino2, L. Puddu2

1Local Health Unity (USL), Siena (ITALY)
2University of Florence (ITALY)
The nurse manager has a central leadership role both for functional organization of the hospital wards and for the satisfaction and efficiency of the professional staff that he/she coordinates (Duffield et al., 2011; Espinoza et al., 2009; Wong et al., 2010). This professional role is complex and requires different management skills (Shirey, 2006), often undervalued by nurse managers who may live the responsibility of their role as a stressor (Kath et al., 2013; Kath et al., 2012; Stichler et al., 2011; Udod & Care, 2011). This situation may have negative effects on their physical and psychological health (Kath et al., 2012) and may influence the quality of job environment (Meyer et al., 2011).

Considering the wide literature about this topic is marked by a dispersion of the research and studies results that make difficult to know the characteristics and effective ways of interpreting this professional role, in this paper we aim to put together the findings of different research area (leadership, job psychology, management, communication) to draw the profile of an effective and efficient nurse manager. This profile, that collects the quality, ability, skills of a nurse manager to best perform his/her work, is also useful for nurse manager selection and for pre and post - university education. All this falls within the training approach built on the skills and abilities required by the nursing role. This approach may be considered a relevant educational orientation for appreciable results in the personnel management and the planning of staff career to achieve nurse’s job performance and job satisfaction (Chang et al., 2014).

[1] Chang, Z-X, Yang, G-H & Yuani, W. (2014) Competency-based management effects on satisfaction of nurses and patients. International Journal of Nursing Sciences, 1, 121–125.
[2] Duffield, C. M., Roche, M. A., Blay, N., & Stasa, H. (2011). Nursing unit managers, staff retention and the work environment. Journal of Clinical Nursing, 20(1—2), 23—33.
[3] Espinoza, D.C., Lopez-Saldana, A., Stonestreet, J.S. (2009). The pivotal role of the nurse manager in healthy workplaces: implications for training and development. Critical Care Nursing Quarterly 32 (4), 327–334.
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[5] Kath L.M., Stichler J.F., Ehrhart M.G., & Sievers A. (2013). Predictors of nurse manager stress: A dominance analysis of potential work environment stressors. International Journal of Nursing Studies 50, 1474–1480.
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[10] Wong, C.A., Laschinger, H.K.S., Cummings, G.G. (2010). Authentic leadership and nurses’ voice behaviour and perceptions of care quality. Journal of Nursing Management 18 (8), 889–900.
author = {Gonnelli, C. and Raffagnino, R. and Puddu, L.},
series = {10th International Technology, Education and Development Conference},
booktitle = {INTED2016 Proceedings},
isbn = {978-84-608-5617-7},
issn = {2340-1079},
doi = {10.21125/inted.2016.1137},
url = {http://dx.doi.org/10.21125/inted.2016.1137},
publisher = {IATED},
location = {Valencia, Spain},
month = {7-9 March, 2016},
year = {2016},
pages = {543-551}}
AU - C. Gonnelli AU - R. Raffagnino AU - L. Puddu
SN - 978-84-608-5617-7/2340-1079
DO - 10.21125/inted.2016.1137
PY - 2016
Y1 - 7-9 March, 2016
CI - Valencia, Spain
JO - 10th International Technology, Education and Development Conference
JA - INTED2016 Proceedings
SP - 543
EP - 551
ER -
C. Gonnelli, R. Raffagnino, L. Puddu (2016) THE NURSE MANAGER TRAINING FOR AN EFFICIENT LEADERSHIP, INTED2016 Proceedings, pp. 543-551.